Returns Policy
MadeInUSA.com wants you to be satisfied with your purchase. We provide each customer a dashboard to see the complete transaction on every order. All return/refund requests made must be processed through MadeInUSA.com, LLC. Every product will have its own return and refund policy set by each vendor on the site. This information can be seen on every product's detail page.
Availability: All purchases made through this Website are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including but not limited to limitations on quantities available for purchase, inaccuracies in product information, errors in pricing, or suspected fraudulent activity. In the event that we cancel an order, we will promptly notify you and provide a refund if applicable. Additionally If a product is not available at the time of purchase you will be notified as soon as possible and offered the ability to wait for the item or request a refund on that item. This request can be made through the customer dashboard.
Eligibility: To be eligible for a return, the item(s) must be unused, in the same condition as received, and in their original packaging. Certain products, such as perishable goods or personalized items, may not be eligible for returns. Refer to the product details page if the item is eligible for a return policy.
Timeframe: Vendors policy dictates the number of days from the date of delivery to initiate a return. After this period, unfortunately, we cannot accept returns.
Return Process: To initiate a return, login to the customer dashboard. Provide the necessary details, including your order number and a clear explanation of the reason for the return.
Return Shipping: Unless the return is due to an error on our part, the customer is responsible for the return shipping costs. We recommend using a trackable shipping method to ensure the safe return of the item(s). Additionally please note the tracking number on the return request on your customer dashboard.
Refunds: Once the vendor receives and inspect the returned item(s), we will notify you of the status of your refund. If the return is approved, a refund will be processed to your original method of payment within 3 business days. Please note that shipping fees and any applicable restocking fees may be deducted from the refund amount.
Exchanges: We do not offer direct exchanges. If you wish to exchange an item for a different size, color, or style, please follow the return process outlined above and place a new order for the desired item.
Non-Returnable Items:Certain items, Please refer to the product description or contact our customer support for clarification.
Damaged or Defective Items: If your item arrives damaged or defective, please contact our customer support immediately. We will assist you in resolving the issue by either providing a replacement, a refund, or any other appropriate solution.
For any questions, please contact us at:
MadeInUSA.com, LLC
712 S 14th St.
Leesburg, FL 34748
888-299-7260
support@madeinusa.com